Busbol.com is India’s largest bus tickets company and therefore, you will find the largest option of bus seats on the site. Some of the advantages of dealing with us are:
No, if you got ticket on your registered mobile you can show the same at the time of boarding.
A copy of the ticket would have been sent to you by e-mail when you booked it. Please take a printout of that mail and produce it at the time of boarding. If you have not received the ticket e-mail or on your registered mobile number, please call any of our call centers and our executive will re-send you a copy by mail.
An mTicket is an SMS that is sent to your mobile on booking a ticket with select operators. This SMS has the date of journey, number of passengers and the PNR number along with other ticket related information. It can be used to board the bus. Please note that not all operators accept mTickets.
You can generate your mTicket online. Click on the Print/SMS ticket link on the home page on www.Busbol.com.in. Enter your confirmation ID mentioned on the e-ticket we e-mailed you. Choose the SMS option and click on Submit. In case you don’t have a copy of the e-ticket either, contact our call center and our executive will assist you.
Sure you can. Please contact our call center and our executive will send you the mTicket on your desired number.
Seats for some of the buses are not readily available with Busbol.com. In such cases, we will take the trouble of helping customers by getting wanted seats from the bus operator and providing it to customers. Therefore, if you see a request button, it’s recommended that you leave your contact details there and a Busbol.com executive will try to arrange a ticket for you. Alternately, you can call us and get live help from our executives.
We will call you basis the requests queue and date of journey. At times we are inundated with requests and this may cause a delay in the time we may take to get back to you. If you face such a delay, it’s best to call us up and check on the status of your request.
Not at all! A passenger can use any card to pay for the ticket, not necessarily their own. However, please note that the passenger in whose name the ticket is booked should carry a proof of his identity (along with the ticket) at the time of boarding the bus.
Sure you can. You can call us and book your bus ticket over the phone. You can get the tickets home delivered at a cost of Rs.40 and pay cash on delivery.
Sure you can. You can call us and book your bus ticket over the phone. You can get the tickets home delivered at a cost of Rs.40 and pay cash on delivery.
The different payment options are:
Transactions on Busbol.com will appear as MSZIN Tech- in your bank statement.
Transactions on Busbol.com are very safe. We employ the best-in-class security and the transactions done are secure. Apart from being certified by Verisign, Busbol.com uses Secure Socket Layers (SSL) data encryption. Using SSL ensures that the information exchanged with us is never transmitted unencrypted, thus protecting the information from being viewed by unauthorized individuals.
Most of the tickets can be cancelled online. However, there are some tickets that can only be cancelled through our call center.
The following is the usual cancellation fee:
However please note that the cancellation fee and cancellation period may differ for specific bus services. Please contact any of our executives for cancellation details on any specific service.
You need to click on the cancellation link provided on our home page. Enter your ticket number and the e-mail ID that was provided at the time of booking and click on cancel ticket.
Busbol.com provides a 100% refund if the bus is missed due to either Busbol.com or its’ partner company's fault. However, if the bus is missed due to any other reason not directly related to Busbol.com no refund is provided.
The refund is provided as per with our cancellation policy. This refund will be provided in the form of a direct transfer to the account from which the ticket was booked.